Agreement

By creating an account or using You Know Who you agree to these terms and to our Privacy Policy. The app is provided by Scherer Luck LLC. If you do not agree, please do not use it.

What the app does

The app helps you look up phone numbers using public web results, reports from other people who use the app, and an AI-written explanation. The results are a guide, not proof. A number can be wrongly rated, and a scammer can use a number nobody has reported. The app does not see, answer or block your incoming calls. My Block List is your own reminder list; to stop a number from ringing you, also block it in your phone's own call settings.

Your account

Give accurate information and keep your password private. You are responsible for what happens under your account. You may delete your account at any time in Settings.

Using the app properly

Use the app lawfully. Do not send false or abusive reports, do not try to get around the daily limit, do not copy or scrape the service, and do not use it to harass, stalk or locate a private person.

Free checks and Premium

Free accounts can check 3 new numbers in any 24 hours. Premium raises that to 15. A number you already checked in the last 24 hours can be opened again without using up a check. We may change these limits and will update the app when we do.

Subscriptions and the free trial

• Premium has a monthly plan and a yearly plan. The price is shown on the Premium page before you subscribe.
• New subscribers get a 32-day free trial of either plan, once per account. You enter a payment method when you start it. You are not charged until the trial ends, and if you cancel before then you pay nothing.
• After the trial, and then every month or year, the plan renews automatically and your payment method is charged until you cancel. Taxes, if any, are shown at checkout.
• You can cancel at any time, on either plan, in Settings > Premium Subscription. You keep Premium until the end of the period you paid for, and you are not charged again.

Refunds

See the Return Policy.

Your reports

When you report a number you allow us to show your report, without your name, to other users of the app.

No guarantees

The app is provided "as is". We work to keep it accurate and available, but we cannot guarantee that it will always work or that its ratings are right. To the extent the law allows, we are not responsible for losses that come from relying on a rating, or from a call you took or missed.

Ending use

You can stop using the app and delete your account at any time. We may suspend an account that breaks these terms or abuses the service.

Changes

We may update these terms. If a change matters, we will tell you in the app before it applies. Using the app after that means you accept the change.

Contact

You can reach us at you.know.who.app@gmail.com.