In the app (fastest)

1. Open You Know Who and log in.
2. Tap Settings at the bottom.
3. Scroll down and tap the red Delete My Account.
4. Read the message, then tap Delete my account to confirm.

What is deleted

• Your account, your name and your email address.
• Your history of checked numbers and your cloud backups.
• Any Premium subscription is cancelled and you are removed from Stripe, our payment provider, so you are never charged again.
• Reports you sent to the Community Spam Database stay, because they are about the phone number, but the link between you and those reports is removed.
• Stripe may keep payment records that the law requires it to keep.

Cannot open the app?

Write to you.know.who.app@gmail.com from the email address you signed up with, and put "Delete my account" in the subject line. We will reply to confirm and then delete the account.